steven walden

  1. quanh.bv
    Thread

    Customer Experience Management Rebooted: Are You An Experience Brand Or An Efficiency Brand

    [ATTACH] Walden shows why most customer experience management fails to improve the customer’s real experience and how to concentrate on the...
    Thread by: quanh.bv, Jun 15, 2022, 0 replies, in forum: Reference Textbooks
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